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End User Agreement – Community Care (Va.gov)

End User Agreement – Community Care (VA.gov): What it Means for Veterans

If you are a veteran, you may have heard about the Community Care program offered by the Department of Veterans Affairs (VA). This program allows veterans to receive medical care from providers outside of the VA health care system. However, before you can access this care, you need to agree to the End User Agreement.

What is the End User Agreement?

The End User Agreement is a legal document that you must agree to before you can access the Community Care program. This agreement outlines the terms and conditions of the program and sets out what is expected of you as a veteran using the program.

Why Do I Need to Agree to the End User Agreement?

The End User Agreement is necessary to protect both you and the VA. When you agree to the terms and conditions of the program, you are acknowledging that you understand what is expected of you and that you will use the program in accordance with the guidelines and regulations set out by the VA.

What Does the End User Agreement Cover?

The End User Agreement covers a range of topics, including:

Confidentiality: You agree to keep all health care information confidential and not to share it with anyone without the written consent of the VA.

Liability: You agree that the VA is not liable for any damages that may arise from your use of the Community Care program.

Privacy: You agree to abide by all privacy laws and regulations, including the Health Insurance Portability and Accountability Act (HIPAA).

Documentation: You agree to provide all necessary documentation to the VA and to the Community Care provider, including medical records and insurance information.

What Happens if I Do Not Agree to the End User Agreement?

If you do not agree to the End User Agreement, you will not be able to access the Community Care program. This means that you will have to continue to receive your medical care from the VA health care system.

In Conclusion

The Community Care program offers a valuable service to veterans, allowing them to receive medical care from providers outside of the VA health care system. However, before you can access this care, you need to agree to the End User Agreement. This agreement outlines the terms and conditions of the program and sets out what is expected of you as a veteran using the program. By agreeing to the terms and conditions of the program, you are acknowledging that you understand what is expected of you and that you will use the program in accordance with the guidelines and regulations set out by the VA.